Roshan Poudel | Microsoft 365 Specialist | Cloud & IT Support
Professional portfolio of Roshan Poudel, a Microsoft 365 Specialist and Cloud & IT Support Engineer based in Australia. Explore my experience in Microsoft 365, Azure, IT support, cloud technologies, networking, automation, and software development projects.
Services offered
IT Support & Helpdesk
Provide technical support for Windows systems, Microsoft applications, hardware, software and networking issues. Experienced in troubleshooting, user support, system maintenance and resolving technical problems efficiently.
Microsoft 365 Administration
Configure, manage and support Microsoft 365 environments including Exchange Online, Microsoft Teams, SharePoint, OneDrive, Microsoft Entra ID and Intune. Focused on improving productivity, collaboration and security for modern workplaces.
Cloud Solutions
Hands-on experience with Microsoft Azure and AWS, including virtual machines, cloud services, identity management and cloud infrastructure fundamentals. Passionate about helping organisations adopt secure cloud technologies.
System Administration
Manage Windows environments, Active Directory, user accounts, DNS, DHCP and system configuration while maintaining secure and reliable IT infrastructure.
Web Development
Develop responsive web applications using HTML, CSS, JavaScript, PHP and MySQL. Experienced in building full-stack applications with clean user interfaces and database integration.
About me
I am an IT professional currently completing a Master of Information Technology in Australia, with a strong interest in Microsoft 365, cloud technologies, IT support, and systems administration. I enjoy solving technical problems and helping organisations improve productivity through modern workplace solutions.
My technical skills include Microsoft 365, Microsoft Teams, Exchange Online, SharePoint, Microsoft Entra ID, Intune, Azure, AWS, Windows Server, Active Directory, networking, and web development using HTML, CSS, JavaScript, PHP, and MySQL.
Alongside my IT background, I have over three years of leadership experience managing daily operations and teams at Crystal Car Wash, where I developed strong communication, customer service, and problem-solving skills. I also gained valuable experience working as an Assistant in Nursing at Bupa Aged Care, strengthening my teamwork, empathy, and ability to perform in fast-paced environments.
I am passionate about continuous learning and enjoy building practical solutions through cloud technologies, automation, and software development. My goal is to begin my career as a Microsoft 365 Administrator, Cloud Support Engineer, or IT Support Specialist while continuing to expand my expertise in Microsoft technologies.
Recent work
MoveMate AI
An AI-powered relocation assistant that helps users organise residential moves with intelligent planning, personalised recommendations, reminders and task management. Developed as part of my Master's capstone project.
Online Library Management System
A full-stack web application developed using PHP, MySQL, HTML, CSS and JavaScript. Features include user authentication, role-based access, book management, issue and return tracking, and reporting.
Microsoft 365 Administration Lab
Hands-on Microsoft 365 lab demonstrating Exchange Online, Microsoft Teams, SharePoint, Microsoft Entra ID, Intune, user management and cloud administration skills.
Cloud Infrastructure Lab
Built and managed cloud infrastructure using Microsoft Azure and AWS, including virtual machines, networking, identity management and system administration.
Let's Build Your Next IT Solution
Looking for a motivated Microsoft 365, Cloud or IT Support professional? I'm passionate about helping organisations solve technical challenges, improve productivity and deliver secure, reliable IT solutions. Whether you're hiring for an internship, graduate role or full-time position, I'd love to connect.